You can return or exchange any item purchased at ETNOHAT within 14 days without giving any reason!
Terms of return and exchange:
- We will refund the money without an application or passport data.
- You can send the return by Nova Poshta or bring it to the warehouse office in person.
- The item being returned must be in its original condition (with receipt, packaging, labels, and tags).
- If the return or replacement is due to a manufacturing defect, all shipping costs are borne by our store.
- In other cases, the return is at the expense of the Client.
- The refund will be made to a card of any bank within two days from the moment we receive the goods.
- If it is more convenient for you to bring the return in person, it is worth notifying us in advance about the time of your visit so that we are guaranteed to have the cash ready.