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+38 (050) 699-12-69
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Kyiv, Dniprovska Naberezhna St., 26i
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  • Mon-Fri, 10:00 - 19:00
  • Sat, 10:00 - 16:00
  • Sun - closed
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order@etnoxata.com.ua
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Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") explains how the online store (hereinafter referred to as the "Store") collects, uses and protects the personal data of users of the Store's website (hereinafter referred to as the "User"). By continuing to use the website, the User confirms that he/she has read and agrees to this Policy.

Last update: 06.02.2025

1. General provisions

1.1. The store complies with the requirements of the General Data Protection Regulation (GDPR) and the current legislation of Ukraine in the field of personal data protection.

1.2. The Policy applies to all data that the Store receives from the User through the website.

1.3. The purpose of this Policy is to inform Users about their rights and the procedure for processing their personal data.

2. Collection of personal data

2.1. The Store may collect the following personal data of Users:

  • First name, last name, patronymic.

  • Contact details: phone, email, delivery address.

  • Order information (goods, amount, date).

  • Website activity data (cookies, IP address, behavioral data).

2.2. Data is collected directly from the User through order forms, registration or when using the website.

3. Use of personal data

3.1. The store uses personal data for the following purposes:

  • Processing and fulfilling orders.

  • Ensuring communication with the User (order status notifications, technical support).

  • Improving the website and User service.

  • Compliance with legal requirements.

3.2. Personal data will not be used for other purposes without the prior consent of the User.

4. Transfer of data to third parties

4.1. The store may transfer data to third parties only in the following cases:

  • To fulfill the order (delivery services, payment systems).

  • As required by law.

4.2. Third parties who gain access to data are obliged to maintain confidentiality and protect personal data in accordance with the GDPR.

5. Protection of personal data

5.1. The Store uses modern technologies to protect Users' data from unauthorized access, loss or alteration.

5.2. All data is stored in encrypted form on secure servers.

6. User Rights

6.1. The User has the right:

  • Get access to your data and information about its processing.

  • Request correction or deletion of data.

  • Request restriction of data processing.

  • Receive your data in a structured format (right to portability).

  • File a complaint with the supervisory authority.

6.2. To exercise his rights, the User may contact the Store via the contact details provided on the website.

7. Data storage

7.1. Personal data is stored no longer than necessary to fulfill the purposes specified in this Policy or the requirements of the law.

7.2. After the purpose of processing is achieved, the data is deleted or depersonalized.

8. Use of cookies

8.1. The store uses cookies to ensure the correct operation of the website and improve the user experience.

8.2. The user can configure their browser to refuse cookies, but this may affect the functionality of the website.

9. Changes to the Policy

9.1. The Store has the right to change this Policy. All changes are published on the website.

9.2. Continued use of the website after changes are made constitutes acceptance of the updated Policy.

10. Contact information

10.1. For issues related to data protection, the User may contact the Store at the email address or phone number specified on the website.

 

 

Use of Cookies

We use cookies and similar technologies on our website. We aim to be transparent about the collection and use of our users' data, in compliance with European law, including the General Data Protection Regulation (GDPR).

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us provide site functionality, improve your user experience, and collect analytics.

What cookies do we use?

We use the following types of cookies:

  1. Necessary cookies
    These files ensure the operation of basic site functions, such as navigation or access to protected sections. Without them, the site will not be able to function properly.

    • Example: user authorization, saving cart contents.

  2. Functional cookies
    They allow us to save your preferences (such as language or region) to improve your user experience.

  3. Analytical and statistical cookies
    We use these files to collect information about site traffic, user behavior, and the effectiveness of advertising campaigns.

    • Tools we can use: Google Analytics, Hotjar, etc.

  4. Marketing cookies
    These files are used to display personalized advertising that matches your interests, based on your activity on the site.

How do we obtain your consent?

When you first visit our site, you will be shown a banner explaining the use of cookies. You can choose to accept all cookies or refuse to use this site.

How to manage cookies?

You can manage or delete cookies through your browser settings.

Please note that deleting or blocking cookies may affect the functionality of the site.

Transfer of data to third parties

We may share data collected through cookies with our partners who provide advertising, analytics or functionality services. We only work with trusted third parties who comply with GDPR.